Wrong item shipped, then it took 4 e-mailed to get a response! The response was to refund me, which was not what I wanted! I needed the correct cable! Dysfunctional organization where shipping got it wrong, customer service initially ignored me, then they sent my request for a response to finance, when it should have gone shipping. They then ignored me again! I got my money back, but lost 4 weeks and had to start again with another seller!