I order my glasses on Jan 20th and waited 2 weeks without a word about my order. Until I sent 3 emails I finally got an answer saying that "my order was on a back order with the manufacturer" and that they were going to send it to me ASAP (02/08). Today (02/13) I had to cancel my order and get my money refund. They didn't apologized or gave me any explanation of what happened. I was very excited checking my mail box almost every day waiting for my glasses and they never came. I'm very disappointed with this company.