Never process any orders, never answer their emails or phone calls. How do you even get these people to do anything? I had to get paypal to send them an email because they won't answer me and it looks like they aren't even willing to answer them. This is one of the worst online websites I have ever done business with, and I do a lot of online shopping. How in the world did this website get a 96% approval ratting?
Take my advice: Stick with places like ebay and amazon or other similar retailers for your online shopping. Don't take your chances, you might get screwed.